We have an exciting opportunity to join our Ticket Home team, supporting patient discharge from hospital

This post will operate within the Princess Alexandra Hospital NHS Trust as part of the Complex Discharge Team to facilitate and expedite hospital discharges. Employed within the Voluntary sector this exciting role is intended to work with individual patients and their families to support effective discharge planning. This is new role intended to act as an expert in voluntary care and in leveraging community voluntary services in support of post-acute hospital care.

This role is part of ambitious plans for transforming care and ensuring timely and appropriate discharge arrangements. The post holder will be expected to operate flexibly and collaboratively with all stakeholders, demonstrating practical skills and excellent communication and co-ordination. The role will be part of a multi-disciplinary team and will be central to the delivery of supported hospital discharge and post-acute care.

The post will be employed by Uttlesford Community Action Network (UCAN), which is working in partnership with the health and social care system to deliver high quality patient care. This role is critical to supporting the systems ambition to optimise hospital discharges and to support effective post-acute care.

The focus of the role will be to support patients admitted to hospital, making decisions for themselves rather than being more dependent upon others. The post holder will be asking ‘What do you need help with?’ and seeking to find solutions that help maintain independence. By having knowledge of community and voluntary support groups and focusing on ‘what matters to me’ the post holder will take a holistic approach, connecting people to community groups and statutory services for practical and emotional support.

The aim of the role will be to help to strengthen personal resilience, to reduce health inequalities by addressing the wider determinants of health and wellbeing and to provide practical support to achieve a safe and timely discharge from hospital. The post holder will work with all patient groups, but particularly with patients that are vulnerable and those with complex care needs which affect their ability to maintain independence.

Download Job Description and Person Specification

To apply

Download and complete our application form, and return with a covering letter. Please note that we do not accept CV’s.

This post will require an Enhanced DBS check and references.

Closing date for applications is midday 20th April 2023.

Please send completed applications to clive.emmett@ucan.org.uk