Saffron Walden Museum is one of the oldest purpose-built museums in the country. We are looking for volunteers to become desk volunteers at the Saffron Walden Museum and provide a friendly and welcoming environment for visitors.

Desk volunteers are the first point of contact for visitors and the face of the museum. Therefore, it is essential for them to provide good customer care and equal treatment for visitors of all ages, ethnicities, and backgrounds.

The role would include varying activities such as greeting visitors on entry, issuing tickets, providing information on the location of facilities as appropriate, providing information on the layout of the galleries and a suggested route, highlighting special activities for children and families when relevant, answering enquiries and being responsible for the till and shop.

Skills needed:

  • Good customer care
  • Equal treatment for visitors of all ages, ethnicities and backgrounds

We also need volunteers who can provide ad hoc cover for our regular volunteers when they have planned absences, such as holidays or hospital appointments.

For further information:

Contact us on T: 01371 404525